« Achieving an ever higher level of quality and thus meeting our customers’ requirements and current standards. »
Efficient Product Quality Management
Quality is a core value at Thy-Marcinelle and comprises the constant effort to achieve customer, supplier and staff satisfaction. We aim to ensure the compliance of the products we supply by implementing a quality management system that has been tailored to the requirements and standards of our industrial sector.
Within our company, we optimise the quality of our industrial production by creating rigorous working methods. The introduction of key metrics and the performance of internal audits allows us to constantly verify the results of our production processes and meet our quality objectives.
In addition to guaranteeing the quality of our services and products, Thy-Marcinelle is committed to a continuous performance improvement process, as regards both productivity and competitivity and minimising order turnaround time. In our constant effort for progress, we monitor regulatory developments so that we can adapt and future-proof the company as regards new standards and we are always working to improve our quality methods and tools.
A Quality Assurance Policy for Every Stage of Project Management
From the start of the production process right up to delivery, we do everything possible to implement an unrivalled quality system.
- We make a point of listening to our customers and other interested parties so as to properly understand their needs and thus provide them with end products that don’t compromise on quality.
- Our industry professionals, with their wealth of specialist technical knowledge and expertise, ensure that all the production processes are fully under control at all times.
- We aim to ensure high-performance quality control and put in place corrective and preventive actions when weaknesses are detected.
- We guarantee on-time delivery.
ISO Certification and Quality Standards
Our two production sites – Thy-Marcinelle and Tréfileries de Fontaine-l’Évêque, aim to comply with all the quality standards. Our Quality Management Systems are therefore based on the provisions of ISO 9001. We have put in place procedures that are specific to steel making and process organisation for our products for reinforced concrete and welded steel mesh. Product quality is also dependent on having high-quality facilities and efficiently maintaining our equipment.
